All that is required for a enjoyable holiday is already included in the package price. Your meals are all included, tips are not necessary, and you don’t need to have your wallet with you all the time.

Choose from the extensive programme of activities, excursions and services, then relax and enjoy yourself without a care in the world. Club Med All-Inclusive prices are based on a per person basis.

All recreational activities and sports as mentioned (these activities are scheduled by the Village and are subject to change without prior notice).

Accommodation in the selected room category. Please note that prices are based on a twin share basis. Single share is available at a surcharge.

Breakfast, lunch and dinner.

All evening entertainment activities as mentioned (these activities are scheduled by the Village and are subject to notice).

If you select a Package including Transportation (Air Package), prices also include:

Visit the Package Rates page of the Reservation section. Select the Village you’d like to visit and City of departure and view estimated rates. From the rates table, click on the Book button to proceed.

After completing the Booking Request Form online, click on Submit. A Travel consultant will receive your request and after checking availability and rates, someone will contact you within two working day with a package proposal.

You will then receive a confirmation email with your Booking Proposal Form and Club Med Terms & Conditions. To confirm the reservation, you need to complete payment details on the Booking Proposal Form and email it to us.

Upon receive of the completed Booking Form, we process a 20% deposit of the package and HK$240 Club Med Membership fee, per adult (unless otherwise stated). This deposit confirms your reservation. If your booking request is made within 30 days of departure, full payment will be processed to confirm your reservation.

A Booking Form is also accessible from the Special Offers and Reservation Centre.

Through the Reservation hotlines:

Call our reservation hotlines 3111 9388 for enquiring for an individual travelling package, a group, conference or business meeting packages.

At the Club Med office:

Visit Club Med office.

For all bookings, the following details will be required for each traveller.
- Name as per Passport
- Date of Birth
- Passport No
- Expiry date of Passport
- Membership No (if current Club Med membership holder)
- Nationality

At your Travel Agent:

Visit your preferred Travel Agent.

3. What is the Club Med Membership Fee?

Your Club Med Membership fee includes complimentary basic travel insurance. Please ask for a copy of the insurance brochure for details.

Membership is compulsory for all Club Med bookings for any adult 12 years and above. Membership fees are strictly non-refundable and non-transferable. Membership is valid for one year, commencing on the date of deposit. Renewal is effective for one year from the date of initial membership.

4. What will I be charged if I cancel my booking?

Airfares – where a cancellation occurs after air tickets have been issued.

BOOKING AMENDMENT FEES

No administration fee will be charged outside 30 days by us for the amendment to your Club Med holiday booking for any guest unless documents have been issued. Any other amendment will incur a charge. In all cases you must notify us of the amendment in writing or by fax, pay all resulting charges levied by airlines and other carriers, and pay us all additional  charges and increases in the holidays cost, prior to the guest’s scheduled departure. Where an amendment occurs after air tickets have been issued. Airline cancellation fees will apply.

5. Can I make changes to my booking?

Yes, but any amendments made to a confirmed booking will be charged. For airline ticket amendment, an airline administration fee will be levied for any changes made to the air ticket. For other transportation amendment, a charge will be levied for any change in dates and reissuing of the tickets.

6. What are the Passport requirements?

Before departure, check to ensure that each person travelling with Club Med holds a valid passport with a minimum of 6 months validity from the arrival date of destination.

The name given for a reservation must be identical as the name appearing on the passport. Please check before confirming your reservation.

The details according to destination are available in the "Destination Guide" section for each Village. Please note that it is the passenger’s sole responsibility to ensure that passport requirements are met.

7. What is the system put in place to look after children?

At Club Med we offer three separate, dedicated and purpose built Kids Clubs.

- Petit Club (2-3 years old)^
- Mini Club (4-10 years old)
- Junior Club (11-13 years old)

Specialised, fully qualified G.Os will encourage your children to learn, share and experience, giving them memories that will last a lifetime.  The Kids Clubs offer a full daily programme, just like Mum and Dad have, they will enjoy a huge range of sports and activities in according to their age group and capability.

G.Os lead the Kids through a day of fun, play, snack time, quiet reading time and where appropriate, rest time.

Additionally, the atmosphere in the Villages is one of an international community, so your children will enjoy meeting new friends and learning about different cultures.
Parents can truly relax knowing the kids are being taken care of and having the holiday of a lifetime!

^Petit Club fee applies and is subject to availability.

8. What is a typical programme for the Village?

Each Village has a daily programme specific to that Village, daily activities will be posted on the Activities board which will be shown to you on arrival in the Village.  If you have any questions or require more information when you arrive in the Village, ask one of the friendly G.Os!

9. How do I pay in the Village?

You will be asked to leave your credit card details with Reception on arrival, this will allow you to charge purchases to your room, including Boutique, Club Med Spa, beverages and snacks from the bar and excursions. This will also allow you access to the in-room telephone. For convenience everything can be signed to your room - using the deposit card given to you upon arrival.

Purchases from the bar can be paid with the Club Med Pass. Boutique items, Club Med Spa treatments and excursions can be paid with local currency or charged to your room.  Upon check out, full payment will be required for all items on your room account - by cash (local currency), traveller’s cheques or a valid credit.

10. What do the terms "GO" and "GM" mean?

Club Med villages have a unique, international ambiance and as such may need to have some of the terms explained.

The G.M. (Gentil Member/Guest Member or Kind/Congenial Member) is the name given to a Club Med guest.

The G.O. (Gentil Organisateur/Guest Officer or Kind/Congenial Friend) is the term given to Club Med’s internationally famous talented hosts and hostesses who interact with guests during sports, activities, entertainment and meals. The enthusiasm and charisma of the G.O.’s represent the unique soul of Club Med. It all began when the first Clubs were simply a group of friends seeking the ideal holiday, shared fun, enjoyment and camaraderie.

The spirit hasn’t changed. Club Med’s extraordinarily talented teams of G.O.’s give expert tuition in a huge range of sports, liven up the conversation at breakfast, lunch and dinner, provide fabulous entertainment every night in the Club Med theatre, and so much more.

The Chef de Village (Chief of the Village) is the village manager in charge of the G.O. team and the chief ambassador to all G.M.’s.

Villages - This is a Club Med term for the resorts, which offer many facilities around a central bar/pool/reception area. You walk to location of various activities from here giving the feeling of being in a small village.