Tomamu Hokkaido Japan

Staffs are so kind and the activity was cool
CLUBMED is my best resort ever!
Also, Cara is friendly and kind😍

We had a wonderful stay at Club Med Tomamu in Japan from February 22nd to March 1st and honestly could not have asked for a better family holiday.

The facilities were excellent, the atmosphere was fantastic, and the ski instructors were brilliant — especially Willie, whose feedback and encouragement really improved my skiing.

A very special mention has to go to Logan, the Chef de Village. We had met him previously in Sahoro, and our six-year-old son was absolutely thrilled to see him again in Tomamu. Logan was incredibly warm, welcoming, and attentive throughout our stay and made us feel genuinely valued as guests. Small touches like welcome chocolates in our room, arranging tables for evening shows, and special food and drinks in the restaurant made the holiday feel truly special.

Our son absolutely hero worships Logan! He even made him a staff badge, which completely made his holiday. Months later he is still asking when we can go back to see Logan again.

Thank you to Logan, Willie, and the whole team for creating such wonderful memories for our family. We cannot wait to return.

This is the 4th club med we have been to, and it did not disappoint!

The rooms are spacious, and there are a lot of nearby facilities that we can use - the adult only bar and the Mina Mina club provides some options if you don't feel like skiing every single day.

Special thanks for Mary who was taking care of us in the restaurant. She was very attentive and helped us a lot with our daughter. Our daughter looked for Miss Mary everytime we go to the restaurant!

thank you every single one of you GOs for the best first snow and ski experience my family and i had!! when we first arrived, we were the first guests of the season and we had so many GOs gather and welcome us. special thanks to logan, the manager, who did the champagne fountain and made our stay so memorable. for skiing, we had jack, tan, ruben and ben as our ski instructors and they were all very professional and encouraging, making us want to ski again each day we were there. reka was an awesome teens club GO as she planned amazing activities for us everyday and we even got a chance to perform on stage! my sister had an amazing time in the mini club and all the GOs handled the kids really well. other GOs and instructors like daisy, charlotte, oliver, dodo, will, cai, adam, albert & many more were also very friendly and helpful, always made sure we were having a great time. another shout out to iris for being so friendly and athena for making sure i got back to my room safely after one of the night entertainments. the receptionists were also really friendly and patient! during the night entertainments, the GOs really tried their best to deliver a great performance for us despite many of them not being dancers and singers themselves. the crazy signs and games were the best, it was where everyone could engage with the GOs and make new friends.
of course, not forgetting the boutique shop and ski pro shop GOs!
overall it was a really really great 6d5n and my family and i sure had alot of fun. my parents planned a birthday surprise for me and really thankful to those who helped set up and made it special.
here's a cheer for yall
“G–O! G–O! Thank you for the love you show! Your smiles so bright, your service so kind, your laughter and energy — always blowing our minds! Arigatou minna-san, you make our hearts glow, Tomamu ichiban — the best in the snow! Khob khun ka everyone, for the warmth that you give, in this winter wonderland, you made it feel like we live! And now… LOGAN OPPA!! jeong-mal gam-sa-ham-ni-da hang-sang him-ee dwe-jweo-seo go-ma-wo-yo! From day one you set the tone — your welcome felt just like home! Tomamu family, what more can we say? With love from us — Allez, allez… TOMAMU ALLEZ!!”
tysm guys 🫶

We had a wonderful stay at CLUBMED TOMAMU. The GM clearly leads his team well. Everyone was friendly and happy and went above and beyond to make our stay pleasant.

We would like to make special mention of some of the G.O.s that made our stay extra special. We had two children, aged 11 and 4, and both were in the Mini club and Ski School.

The Mini Club did an amazing job every day. Our 4 year old was often tired from ski lessons and evening shows. Mai Family Manager and her team Wadee, Arri, Grace, Aun, they were exceptional! They always making sure our little one was always happy, looked after, encouraged and entertained even when she did not want to ski. Our daughters often talked about them! Momo and Ay Yang were also very helpful!

In the Ski school there were many standout GOs doing great work. Angelina was an absolute star and her interaction with the kids in the mini clubs, getting them ready to ski and coming back each day was amazing. Her energy, honesty and heartfelt care for the kids was outstanding and reflected in her bonds with our children.

My husband and I enjoyed our ski lessons, in particular with Chris D. His explanations, patience and coaching were great. We definitely improved with his coaching.

Mao the boutique manager, was a standout GO. She really made us feel welcome and made our evenings entertainment something to remember. John was also a wonderful entertainer and we enjoyed his daily shows. Yum arranged wonderful events every night and is something of an entertainer himself. Rohit at the bar was a standout GO and interacted with our kids wonderfully.

We enjoy every entertainment programme every night. Every Staff were doing their best after their long day at work to give best performance, we could see how hard work they did practice and all the effort they put in to make great memories every night! Big round of applause for everyone of you!

We really had a wonderful time and the girls had already asked to return. We will definitely be back!

Jam R.