Peisey-Vallandry France

Our experience was great. We were very well received by Renato, a Brazilian, at reception, and received all the information and support we needed. Mao, from RDS Ski Pro Shop, helped us with the equipment for the classes and was also very helpful with everything we needed. Vinicius, from GO Boutique, was very friendly and pleasant. Vanderleia, from the bar, welcomed us with open arms and gave us several tips for excursions. Vivian, from GE, was very attentive. Karla, from GE restaurant, made sure to please us in every detail. Eric Girard, the chef, was very friendly, and the food was wonderful. The team was top-notch. The place is pleasant, with a complete all-inclusive structure, including ski and snowboard classes, recreation, a heated pool, and a good location for several ski slopes. I recommend it and would return.

Great family ski trip. Club Med is a great option if you don’t want to have any stress. Everything is thought of.

We stayed during opening week (w/c 15 Dec) 2025/2026. It was our first Club Med experience and we chose it primarily for the childcare. It did not disappoint!

Our five-year-old had 5 days of ski lessons --both morning and afternoon. We worried it might be too much but he really enjoyed it and the ESF instructors struck the perfect balance of making it fun and helping them learn.

The G.O.s at Mini Club were great. In the morning we just dropped him off and they took care of all the suiting and booting. We could head straight out for our lessons and stayed out all day (Mini Club runs until 5pm).
Mini Club staff were super friendly and built a good rapport with the children. Our son also made lots of friends in Mini Club and played with them throughout the week.

Beyond the childcare, we also liked:

• The location: you can easily get to La Plagne or Les Arcs without traversing for hours.
• Ski in / ski out
• The food: extensive buffet with lots of live stations (some dishes were hit-and-miss but you can find something good at every mealtime), plus aprés ski snacks and free-flowing drinks.
• The room: more spacious than I expected and there was a separate sleeping area for our son.

The only thing that needs improvement is the reception staff. An otherwise great trip was marred by long wait times at reception due to people both checking in and out on the first changeover day of the season. We had an issue with our keys that was not sorted until the third time we went back to the desk. I saw another guest speaking to reception staff for over 20 minutes about charges from a ski shop purchase, and it looked frustrating. This aspect of the resort needs to be made more efficient.

I like this hotel compared to our previous experience with club med Tignes and Les Arcs. It’s very cosy and well organised. Food is amazing. Staff super friendly. Location perfect for skiing in all 3 resorts. Our housekeeper Bogdan at 7th floor was so helpful and courteous. Had a great week with kids age 5, 8 and 13.

Our stay was excellent — we are a family of four with children aged 8 and 11, and from the moment we arrived at the Club, we were warmly welcomed. The kindness and positive energy of the entire team immediately made us feel at ease.

What stood out most to us was the team as a whole — from the reception staff (a special shoutout to Elisabeth for her charisma and kindness), to the housekeeping team, the animation staff who were dynamic, fun, and genuinely lovely, and the restaurant and bar crew — Natalia, Clara, Rosario, Nicolas, and the entire kitchen team led by an outstanding Chef who offered delicious and varied meals every day. The decor and attention to detail were also spot on.

The excursion guides were fantastic too — Anna, Jean-Pierre, Lucie, Charles, and others — incredibly knowledgeable and welcoming. We enjoyed amazing hikes both as a couple and as a family. The mountain setting is simply breathtaking — thank you!

A special thanks to Laure from the art workshop — thank you for a lovely, creative afternoon with my son! And hats off to Hugo the Village chief, for his warmth, enthusiasm, and great energy throughout our stay. I understand why the team is really nice! Thank you.

As for the Club itself, the facilities were great: the room was good (though a bit far from the center 😉), the pool area was nice, and the terrace offered an incredible view. The overall atmosphere was positive and relaxed, and the evening entertainment was diverse and enjoyable, with something for everyone.

Our children didn’t participate much in the kids’ club — they were more into ping pong 😉 — but there were plenty of activities available to keep them busy.

In short, it was an ideal vacation for us — a perfect mix of fun and sport, and full of wonderful memories. Thank you again for everything!