Using your customer number or email address, log into your Customer Account to manage all your stays, confirm your travel options and additional services. Or access a specific trip with your booking number and name.
Located on the Northern Island of Hokkaido, Club Med Kiroro Grand welcomes you to a natural playground. Experience a thrilling summer escape brimming with endless activities at our family-friendly resort nestled amidst pristine Japanese wilderness in the heart of Kiroro.
. Be amongst the first to experience our newest resort this summer. Time to discover Unconventional Hokkaido with Club Med!
The best reasons to go
Natural playground
You are here
Embark on a thrilling summer escape brimming with endless activities at our Resort, nestled in Japan's pristine wilderness
Family wonderland
Family fun
Immerse in Hokkaido's breathtaking surroundings, where our family activities offer edutaining experiences for all ages
Relaxation your way
Wellbeing
Cool off at the indoor pool, or opt for a serene escape at our wellness hub featuring a host of relaxation facilities
Ready to explore
Local immersion
Discover the charm of Otaru town with our free shuttle service, exploring historical sites, local activities and attractions
Rooms & Suites
Activities
Kids & Family
Food & Drinks
The perfect room for your stay
Amidst unspoiled nature, the Resort celebrates nature with rooms inspired by enchanted forests. Spacious and perfect for families, each room has a contemporary feel.
The perfect room for your stay
Amidst unspoiled nature, the Resort celebrates nature with rooms inspired by enchanted forests. Spacious and perfect for families, each room has a contemporary feel.
Superior
3 options
Deluxe
2 options
Suite
4 options
Embrace a world of leisure and excitement
Your resort offers 25 included activities in your stay. You can also discover the 10 on demand activities available through this page.
Embrace a world of leisure and excitement
Your resort offers 25 included activities in your stay. You can also discover the 10 on demand activities available through this page.
Wellness Area
2 activities
Excursions
5 activities
Golf
4 activities
Hiking
2 activities
Biking
2 activities
Swimming Pool
1 activities
Traditional Japanese Onsen
1 activities
Mountain board
1 activities
Yoga
2 activities
Tennis
2 activities
Park golf
1 activities
Fitness
3 activities
Grass skiing
1 activities
Wall climbing
1 activities
Disc golf
1 activities
Cardio-Training
1 activities
Team sports
1 activities
Entertainment
1 activities
Other activities
3 activities
Your perfect family escape starts here
Designed for families, discover expert childcare facilities, dedicated fun-packed activities, and services for all ages. We provide the perfect combination for family enjoyment and connection, so you can focus on what truly matters.
Your perfect family escape starts here
Designed for families, discover expert childcare facilities, dedicated fun-packed activities, and services for all ages. We provide the perfect combination for family enjoyment and connection, so you can focus on what truly matters.
0 to 2 years
2 to 3 years
4 to 10 years
11 to 13 years
14 to 17 years
Discover a world of flavours
Here, dining is an experience beyond the plate. Revel in exceptional food, good vibes and beautiful decor. Welcome to endless choice, generous cuisine and lively events in a casual, chic atmosphere.
Discover a world of flavours
Here, dining is an experience beyond the plate. Revel in exceptional food, good vibes and beautiful decor. Welcome to endless choice, generous cuisine and lively events in a casual, chic atmosphere.
All bars
in this resort
All restaurants
in this resort
Dining experiences
Savour. Enjoy. Share
Tailored for families
Kid & parent approved
Check reviews for Kiroro Grand
4.8/5896 reviews
Sleep Quality
Location
Rooms
Service
Value
Cleanliness
Only the most recent reviews with a rating of 4 or 5 are displayed
This is our second visit to CMKG. We loved it this time as much as last time. The resort is beautiful, the rooms are very spacious and well appointed and the food is amazing! A real highlight for me was the yoga classes run by Lou. Lou is a fantastic yoga teacher and each class was different, challenging but also relaxing. Highly recommend.
We recently stayed at Club Med Kiroro Grand with our 5+ and 3+ year old for our first family ski trip, and it turned out to be a wonderful experience.
Before arriving, we were told there was a possibility our 3+ year old (just a few months shy of 4) might be able to join ski classes. Unfortunately, the policy had changed, and only children aged 4 and above were eligible. Younger kids were placed in the Petit Club, which is essentially a daycare with activities.
That said, both our kids thoroughly enjoyed the entire week. The instructors and teachers were genuinely caring and attentive, which really reassured us—especially since it was our first time leaving them fully in someone else’s care. Special shoutout to Teacher Jess from Petite Club—our little one grew so attached to her and would only want Jess to take care of her, which really speaks to how warm and dedicated she is.
For us adults, we joined the snowboarding classes starting from beginner level and progressed to SB2 over the week. We had three different instructors across the first two days, and it was only later that we learned we could request a preferred instructor.
From Day 2 onwards, we were taught by Mike (from Hungary), and the group unanimously agreed to stick with him for the rest of the week—and we’re so glad we did. Mike was exceptional. He was thorough, patient, and incredibly thoughtful in his teaching. More importantly, he was genuinely invested in helping each of us improve, ensuring we built strong fundamentals before progressing.
Having experienced instructors elsewhere, both my wife and I felt that Mike stood out as one of the best we’ve ever had. The entire group shared the same sentiment—he pushed us to improve while making the learning process enjoyable and really helped build our confidence on the slopes.
We’ll definitely be back, and we truly hope to continue learning under Mike as we progress beyond SB2.
My family and I had a great experience there. It was a warm atmophere. The service was very good. They really took care of us with attention. The rooms were very clean. My wife and my kids enjoyed the buffet so did i. Activities were all fun. All the staff were very welcoming. My three daughters enjoyed skiing as well. We will try to come back again for sure.
One of the very best experiences we had at Kiroro grand. We enjoyed a lot. From the place, staff, services, FB quality, room comfort, mini club and all. We enjoyed every day show as well as the fire work. Special thanks to Aon, Ink, Bonus for great assistance. And to many more names unwritten here. U guys rock! Great management and great team!!! We will be back again soon!
Guests are advised to consult a medical professional before travel for guidance on vaccinations and health risks. Personal precautions are recommended.
Please note that E-cigarettes are prohibited or strictly regulated in several countries across Asia. Possession or use of vaping devices may result in severe fines or legal actions. Guests are strongly advised to check each country's regulation before travelling (including transit) with any vaping devices.
Address:
128 -1 Aza-Tokiwa, Akaigawa-mura
Yoichi-gun
046-0593
Hokkaido Japan
Getting Here:
Chitose airport (Winter): 2h
Chitose airport (Summer): 1h50m
Chitose airport - Private transfer: 1h30m
For a complete peace of mind
The nearest airport to Club Med Kiroro is New Chitose International Airport.
Hong Kong → Chitose: 5 hours 10 minutes minimum
Transfer to the resort is included in your fly & stay package and takes approximately 2 hours from New Chitose Airport.
Holiday package with flight & transfer
We can arrange your flight and transfer for you. It's easy, and you'll benefit from competitive rates and complimentary transfer to and from the resort.
How to book? All you need to do is to select your departure city from the transport options below.
Note: if you were to book your flights separately, we can also arrange your transfers (at extra cost). Simply add a transfer when booking your holiday.
The collective transfer schedules do not cover all the flights. ✈ For Kiroro Peak & Kiroro Grand pay extra attention for flights arriving after 18:45 and departing before 11:00.
To prevent a long waiting time for these flights, we highly recommend guests book private transfer in Chitose airport by calling our call center
For latest Hokkaido transfer conditions, please click here
To preserve resources and reduce waste, our Resorts strive to ban most single-use plastic products from bars, restaurants, and rooms through our "Bye-Bye Plastics" program.